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Changing MRSware permissions due to a disaster

6/11/2020

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When disaster strikes, your Disaster Plan kicks in.  Depending on the type of disaster, you may have to add or change your employee's responsibilities.  If you are adding duties for one person you will want to give them permission to access other areas in MRSware.  If you are eliminating an employee you will definitely want to disable their permissions so they cannot access your data.


MRSware has extensive permissions which you can change whenever needed.  To access permissions:

1. On the menu bar, click on "Go To -> System Administration"

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Here's a great post* on MRSware's many different types of permissions and how to adjust them.


* This post is available only to System Administrators.
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Remove Access to Mailbox for Disabled User

7/29/2014

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Q: How do I make it so a disabled User can no longer access email and MRSware information?  Since he is a remote salesman who has MRSware on his phone and computers.

A:  To disable his MRSware login, go to "Users" in System Administration, right-click on his name and select "Disable".  That both prevents login and removes it from billing. 
 
If you are going to keep the Mailbox, but don't want him to login via phone/tablet, change the mailbox password.

​Go to the Mailboxes list in System Administration, right-click on his mailbox and select "Set Password".  It doesn't matter what you set it to since this is only for remote access, which you are effectively disabling by setting the password to something random.
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Disable User Account

2/6/2009

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When you need to disable a User account in MRSware, you can do so in the System Administration screen.  Open the System Administration screen from the Go To menu (it is the last entry at the bottom of the list).  In the Users listing, select the User you want to disable and select Edit.  In the Edit dialog's first tab, uncheck Enabled and set the Disabled Date.  When you save your changes, you will notice that the green flag next to the User name has changed to grey.

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That is all you need to do to remove the User's ability to login to the system, and remove them from the monthly billing.

If you would also like to remove the user from the various selection lists in the system, you can uncheck their Roles in their Roles tab.

remove-access-to-mailbox-for-disabled-user.htmlYou may also want to prevent the User's ability to access his email.


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