To remove the conflict batch:
1. Use the "Go To" → "Auto Import" → "Import Monitor" menu to open the list of imported batches.
2. From the "Selected Processors" list, select what type of import the batch is from. Typically this would be "Generic Invoice" for the Invoice Import wizard, or "Generic contact file importer" for the Contact Import wizard.
3. The list presented is all imports done for that processor type. It is easiest to sort by Start Date (click on it twice to sort descending, newest imports first).
4. Clear the conflicts by right-clicking on the batch and selecting "Clear Conflicts". This removes the conflicts from the Home page, and clears them without changing any information in the system.
This is a quick way to clear unwanted batches. If you have a lot of batches to clear, or a question about how to handle some conflicts in your system, contact [email protected] and let us take a look at them and give you a recommendation.
** If you need to remove some of the imported invoices from a batch, make sure to run the Imported Invoice Removal Wizard on the batch before using the steps above to remove the conflicts. Doing it in this order will make sure you get all of those invoices out and then clear the unresolved conflicts.
** If the imports you are looking at are from manufacturers' AutoImports, then the correct processor to choose in Step 2, above, is the "Manufacturers Invoice Import, MRSware format (XML)".