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Files in File Share are downloaded as needed; download all files

6/10/2008

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​Question:

I am trying to move 2006 and 2007 files from File Share over to DVD. Some of the folders and files are missing when I view the "My MRSware Files" folder on my hard drive in Windows Explorer. I looked under the File Share folder's properties and I should be able to view it. Why is it not on my hard drive?

Answer:

File Share only downloads files to your computer as you need them. In this case you want them all downloaded so that you can copy them somewhere else. To download all the files in a folder, right-click on the File Share folder and select "Get Latest" → "From this folder" or "From this folder and all sub folders". The "all sub folders" option downloads all the files and folder structure of everything under the folder you clicked on.

When you do this you will first want to make sure you have lots of free disk space, as it may be a lot of files you are downloading. It may also take a while to download all the files, depending on how large and how many you are downloading, so make sure you leave the computer enough time to complete this operation.
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